P.A.T.S.E. Bus (Palos Area Transportation for the Elderly & Disabled)

The bus is not equipped for medical emergencies. If you feel the need to go to the hospital for other than routine treatment please call 911

Service

2 Wheel Chair Equipped busses serving those 60+ years of age or disabled residing in Palos Township.

Hours:

Monday - Friday 8:30 am - 2:00 pm
Closed Weekends and Holidays

Fares

Within Palos Township
$2.00 One Way / $4.00 Round Trip

Outside Palos Township (only to destinations scheduled by the bus )
$2.50 One Way / $5.00 Round Trip

Reservations

Telephone reservations are required the day before the ride is needed.
Call: (708) 430-3822
between 8:00 am - 12:00 pm (Noon)

Rides are scheduled on a first call basis, with medical appointments a priority. The phone is equipped with voice mail for after hour messages.

Once the schedule has been prepared you will receive a call-back with your scheduled pick-up time for the following day. Schedule is typically prepared by 1:00p the day prior.

Cancellations

You must call the Dispatcher if you need to cancel your ride as soon as possible. Leave a message if after hours.

Boundaries

The PATSE Bus will remain in Palos Township except for destinations scheduled by the service. All medical appointments, banks, beauty shops, grocers, etc. must be within Palos Township Boundaries

Boundaries

North Boundary: 87th Street
South Boundary: 135th Street
East Boundary: Harlem Ave
West Boundary: Will Cook Road

Things you should know

  • Drivers may not leave the bus unattended to assist you in/out of your home or in/out of your destination
  • Consider PATSE a curb to curb service
  • Drivers may never enter your home
  • If you are in a wheelchair or need assistance walking, etc.; you must be accompanied by an aide
  • Riders should allow for a 15 minute window for pick up. Please be ready 15 minutes before your pick up time in case the driver arrives early.
  • Drivers can wait no longer than 5 (five) minutes past the scheduled pick up time for those not ready when the bus arrives
  • Mall Trips- the driver will wait no longer than 15 minutes for anyone who continues to shop. Riders more than 15 minutes late to the bus will have to find another source home.
  • Parcels, including groceries. Please bring on the bus only the amount of items you can handle. Drivers may not carry in your items.

Non-Discrimination Publication Statement

P.A.T.S.E. does not discriminate in admission to programs or activities in compliance with the Illinois Human Rights Act; section 504 of the Rehabilitation Act; The Age Discrimination in Employment Act; and the U.S. & Illinois Constitutions. If you feel you have been discriminated against, you have the right to file a complaint with the Dept. on Aging. Call 1-800-252-8966 (voice & TDD) or 708 430-3822

Contact Information:

For questions and concerns please call: 708-430-3822 or Email: kviolante@paloshillsweb.org.

Sponsors

City of Palos Hills

Pace Para transit

Age Options

City of Hickory Hills

Village of Bridgeview

Village of Palos Park

City of Palos Heights

Palos Township

This page was last published at: 2015-04-29 09:58:29